Tax Help
Volunteer Income Tax Assistance Print E-mail

Fast. Free. Confidential.

Volunteer Income Tax Assistance (VITA) offers free tax preparation by IRS-certified volunteers at sites throughout the Big Bend each year during tax season. This fast, free and confidential service helps Big Bend residents avoid predatory income tax preparers and costly refund anticipation loans.

Want to have your taxes prepared at a VITA site? Click here for the full list of VITA site locations.

This year sites are open February 1 through April 15.  However, back-taxes preparation service is available year-round through our partner, Legal Services of North Florida.



FREE Tax Prep at our VITA Site Locations Print E-mail

VITA Sites are OPEN until April 15th


Don't Pay the Fee, File for FREE!


VITA sites are located all around the Big Bend. Our volunteer tax preparers will prepare your basic, current year tax return free of charge.


Please click the "all sites" button below to view our tax sites throughout the Big Bend


All sites...
File Your Taxes At Home For Free! Print E-mail

Use MyFreeTaxes to File Your Taxes At Home For Free!


Use our online tool at MyFreeTaxes to file your taxes at home for free!  It’s fast and easy.


You qualify if:
• You made less than $60,000 household income in 2014
• You have a valid email address


Click here to get started:

If you have questions while filing your taxes using MyFreeTaxes, you can call the helpline 1-855-MY-TX-HELP (1-855-698-9435).  Representatives are available to help you Monday - Saturday 9AM-10PM (EST).  You can also chat live with a MyFreeTaxes representative.


This service is brought to you by Walmart Foundation, Goodwill Industries International, National Disability Institute, and United Way Worldwide.


What to Bring Print E-mail

To have your taxes prepared and filed at a VITA site, please bring:


  • Proof of identification (photo ID)

  • Social Security cards for you, your spouse and dependents

  • An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number

  • Birth dates for you, your spouse and dependents on the tax return

  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc) from all employers

  • Interest and dividend statements from banks (Forms 1099)

  • All Forms 1095, Health Insurance Statements

  • Health Insurance Exemption Certificate, if received

  • A copy of last year’s return, if available

  • Bank routing and account numbers for direct deposit

  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms

  • Total paid for daycare provider and the daycare provider's tax identifying number such as their Social Security number or business Employer Identification Number

  • Forms 1095-A, B or C, Affordable Health Care Statements





    Results Print E-mail



    Volunteers Print E-mail

    Do Good, Feel Good!


    Volunteer with us & help people keep more of the money they earn!


    Volunteer Opportunities with VITA


    Thank you for your interest in becoming a VITA volunteer.

    Our VITA sites will be open from mid-January until April 15.  Volunteering just a few hours each month will make such a difference in the lives of people right here in the community.


    Since 2005, our volunteers have filed nearly 21,000 tax returns, saving more than $3.1 million in tax preparation fees!  Our success is a direct result of the time, energy and commitment of volunteers like you.

    No previous experience with tax preparation is required. All training sessions and training materials are provided to you at no cost.



    VITA Mobile Print E-mail

    Agencies and businesses!


    Are you interested in having our VITA service come to YOU at your office?


    Our VITA Mobile unit is available to prepare taxes for your employees or clients.


    We'll need you to provide:

    • Internet access

    • Someone to schedule tax preparation appointments

    • An area that provides privacy for the tax payer


    Please contact Kyndra Freeman at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or 850.414.0858 for more information.


    FAQ Print E-mail

    VITA – Frequently Asked Questions

    Q:    What will you do for me at a VITA site?

    A:    When you visit a VITA site, you will receive:

    •    Free tax preparation by IRS-trained volunteer tax preparers with no fees or hidden charges. That means that if you use this service, you are able to keep every penny of your refund -- as opposed to those who pay predatory lending fees to have their taxes done at organizations offering instant refunds or refund anticipation loans.

    •    Electronic-filing, so that refunds can be received in ten business days or fewer from the day you file.

    More FAQ...
    EITC Print E-mail


    You could owe less in taxes and get cash back from the IRS. 

    The Earned Income Tax Credit (EITC) is a federal tax benefit for working people with low or moderate incomes.   It can offset some or all of the taxes workers must pay and can help cover any federal income tax workers may still owe at tax time.  You may also get cash back through an EITC refund.  The EITC can be worth up to $5,751 for families who worked in 2011.  In addition, some families can get the Child Tax Credit (CTC), which can be worth up to $1,000 per child.  Even if you don’t owe any income tax, you may still be eligible for these credits if you worked during 2011.


    The big problem with the ETIC and the CTC is that not enough people claim the credits!  The IRS tells us that millions of eligible families did not file for these credits last year.  That means that millions of dollars are not finding their way into the pockets of people right here in our community. 


    You can get these tax credits and not lose other public benefits.  The EITC and CTC do not count as income in determining eligibility for benefits like cash assistance, Medicaid, food stamps, SSI, public housing or child care. 


    To claim the credits, you must file a 2011 tax return.  Many people feel confused or overwhelmed when faced with filing a tax return.  They often seek the services of a paid tax preparer who may charge $100 or more.  That preparer may also persuade you to get a “quick refund” which can add more fees.  That’s why it’s so important to know there is an alternative:  Volunteer Income Tax Assistance (VITA). 


    Before using a paid tax preparer, consider using a VITA site that can help you prepare and file your taxes for free.  Taking advantage of free tax preparation through VITA is a simple way to save money while filing your taxes.  Your tax refund, including credits like EITC and CTC, can help you become more financially secure – better able to keep up with household bills, stave off more dire situations such as mortgage foreclosure and save for emergencies.


    You don’t have to pay for filing, loans or quick refunds.  VITA has no fees or hidden expenses.  Returns are e-filed so you’ll receive your refund in 10 days – faster if you receive your refund using direct deposit. To find a VITA site near you, click here.



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